Shipping
We offer free standard ground shipping when you spend $75+ to an address within the continental United States. Please allow 5-10 business days for transit time. This offer excludes Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, and APO/FPO/DPO addresses, as we are unable to ship to these locations at this time.
We do not ship to P.O. Boxes or international addresses. Please ensure your shipping address is entered correctly at checkout, as we are not responsible for delays, additional charges, or non-delivery resulting from an incorrect or incomplete address provided by the customer.
Shipping Carriers
-
USPS or FedEx: Standard Shipments
-
Ceva: Freight Shipments
Offer is valid on playgosports.com only. Offer is not valid on previous purchases. Minimum purchase required; tax, shipping & handling, and/or duties do not qualify toward the minimum purchase. Other restrictions may apply.
Orders that do not meet the $75 standard free shipping minimum will be charged a dynamic shipping fee based on the size, weight, and destination of your order.
Due to the size of some of our products, you may receive more than one shipment per order.
Please allow 1-2 business days for processing once your order is placed. Orders placed after 12 PM PT will be processed as if received the next business day.
Tracking information is sent via email to the address used at checkout.
Ceva Freight Deliveries
Large freight items shipped via Ceva may require a scheduled delivery appointment and are typically delivered curbside. Please inspect your shipment for damage before signing the delivery receipt, as damage must be noted at the time of delivery.
Lost, Damaged, or Stolen Packages
Please visit our Contact Us page or email hello@playgosports.com for support.
Colorado Residents
As required by Colorado law, a retail delivery fee is automatically added to purchases delivered by motor vehicle to a Colorado address. This fee is set by the Colorado Department of Revenue and is subject to periodic adjustment.
Estimated delivery dates shown in the Shop App are estimates only and may vary.
We reserve the right to update this policy at any time.